Dispensary Assistant Manager at Housing Works

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Benefits:

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation Range: $23/hr - $25/hr commensurate with experience/p>

Overview:

The Back of House & Delivery Manager plays a critical role in ensuring all incoming online orders as well as delivery orders are managed and distributed efficiently. The ideal candidate for this position is highly organized, has excellent communication and interpersonal skills and has advanced technological skills. The manager also works side by side with the dispensary management team to communicate inventory needs and reviews data as it relates to delivery/online orders and overall goals.

Responsibilities:

• This role requires attention to detail and basic knowledge of NYC transit/directions
• The manager will also use geographical software to help efficiently dispatch their team to their respective drop-off locations
• This position oversees and manages the entire BOH team as well as BOH operations
• They are responsible for accurate order fulfillment (pick-up and delivery), defining delivery zones, and effectively routing incoming orders.
• The manager should trouble-shoot and resolve system errors.
• They must also work to resolve customer service issues within 24 hours.
• In addition to the above, the manager will partner with the dispensary management to review business plans daily and discuss opportunities to reach established goals.
• Opening and Closing of the dispensary will be required as needed.

Minimum Requirements

• High school diploma required.
• Specialized certificate/training preferred (in cannabis and/or related tech).