The Delmar Gardens Family Company

The Delmar Gardens Family Mission Statement

The Delmar Gardens Family is guided by a tradition of providing the highest quality care with sensitivity and dignity to the senior population. Since 1965, the Delmar Gardens Family has responded to the needs of the elderly by providing beautiful physical environments, strong emotional security, intellectual stimulation, and warm companionship with the highest respect for privacy, dignity, and independence. Our state-of-the-art skilled nursing centers and luxurious retirement communities, combined with our ever-present philosophy of love, care, and understanding, reflect our deep commitment and dedication to the elderly. Our relationships with residents and their families are built on trust, and are an integral part of the Delmar Gardens philosophy of care.

We will continue to be responsive, compassionate, caring, and concerned; our focus is the social, emotional, and physical well-being of all residents.

We serve that segment of the senior population in need of quality health care and rehabilitative programs, and those who require the services and seek the amenities we offer in our skilled nursing centers and luxurious retirement communities.

We recognize and accept our responsibilities to the elderly, their children, and caregivers; we are constantly striving to meet their changing needs.

We assist a broad network of advisors including clergy, social workers, physicians, trust officers, lawyers, and accountants in formulating cohesive plans of action for our residents and their families.

We accept our share of the responsibility to provide services and facilities to the less fortunate who are dependent on non-private sources of funding.

We will continue to take an active role in the communities we serve in order to assist the many groups and organizations that contribute to the welfare of those communities.

We firmly believe our employees are the heart and soul of our organization. Excellent resident care and outstanding services depend on the quality of our employees. We are committed to train, support, recognize, and reward their performance. We will compensate with above-average wages based on job description and geographic location. We will provide the administrative, financial, and technical support needed to enhance our employees’ skills and to assure their effectiveness.

We will not discriminate in hiring or any other decision on the basis of age, sex, religion, race, gender, national origin, or disability.

We will adhere to and demonstrate the Delmar Gardens commitment to excellence in all our activities and relationships with residents, families, visitors, physicians, volunteers, the community-at-large and our co-workers. We expect accountability and teamwork in order to meet our high standards.

We will cultivate an environment that enables and motivates us to provide our residents with the highest quality care. We will establish guidelines and build teams that will help us not only meet, but also exceed our residents’ needs. We strive to promote from within, rewarding those whose performance meets our expectations.

In order to nurture the tradition of excellence upon which our company was founded, we must live the spirit, not just the letter of all governmental regulations including compliance guidelines. Our residents will receive not only the services they need, but also the love, care and understanding they deserve.

We will create an atmosphere where hard work, laughter, friendliness, and mutual respect go hand-in-hand. We will set clear objectives with goals and empower qualified personnel to work toward accomplishing these expectations and meeting these goals. We will constantly strive to improve our quality of care and services.

We will always be responsive, compassionate, caring and concerned for our residents and their families. Our focus will always emphasize quality of life with dignity.