Safelite AutoGlass Company
Safelite AutoGlass
We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more — we're a growing and evolving service brand. At our core, we're a People Powered organization — our people come first and our philosophy and commitment to them drives our culture.
We’re guided by a vision: to be the greatest, most trusted and admired service brand. Our purpose is equally important: We exist to make a difference and bring unexpected happiness to people’s everyday lives.
Despite operating in a negative service industry (we’re up there with funeral preparations and visiting the dentist), this is what you should know:
+ We’re good at what we do: over $2.5 billion in revenue.
+ People like us: we’re proud to boast an 88% Net Promoter Score (NPS).
+ We’re trustworthy: we’re able to provide coverage for 100% of U.S. drivers in all 50 states.
+ We’re big: across the U.S., we employ nearly 16,000 associates (including 6,900+ technicians, who we call our everyday heroes).
+ We’re global (and we’re always growing): Safelite Group was acquired in 2007 by UK-based Belron, the world’s largest vehicle glass company operating in 39 countries across 6 continents. Belron is funded by private equity firm, Clayton, Dubilier, and Rice.
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Safelite® Group is a leading service organization that makes a difference in the lives of nearly 11 million customers annually. Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience.
Safelite® AutoGlass operates more than 7,900 MobileGlassShops™ and over 720 stores in all 50 states. Safelite AutoGlass® is the nation’s largest provider of vehicle glass repair, replacement, and recalibration services. Last year, close to 7 million customers chose Safelite AutoGlass for its 24/7 national contact centers, advanced online scheduling, superior repair and replacement systems, and the industry’s only nationwide lifetime guarantee.
Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients, including many top U.S. property and casualty insurance companies. Safelite Solutions served over 6.5 million customers last year with our network of thousands of service providers and five 24/7 contact centers in Columbus, Ohio, Hiawatha, Iowa, Rio Rancho, New Mexico, Chandler, Arizona, and Burlington, Massachusetts.
