Makotek Company

Makotek is a premier national provider of nonpay customer retention and equipment recovery services to the largest Cable and Broadband operators in the U.S. We have earned a reputation as a trusted partner to our clients by delivering exceptional results through focused management and continuous process improvement.

Makotek was founded in 2002 by a team of cable industry veterans with over 85 years of combined experience in leadership roles with major cable operators and nonpay retention service providers to the cable industry. Our company headquarters, national dispatch team and national call center are located in Orlando, Florida.

Makotek Core Principles:

1. Growth and success are achieved by hiring, training, retaining and promoting exceptional employees.

2. Always operate ethically in partnership with our clients while delivering best in class Performance, Management, and Innovation.

Operating with these principles, Makotek has grown into a company of over 400 employees with 20 offices in 10 states. Growth has come almost exclusively through client referrals based on the results that we have delivered. As a result, we have grown to become the single largest provider of retention services in the states where we first operated: New York, Ohio and South Carolina. We have worked for some of the largest Cable operators in the industry including Charter, Comcast, Time Warner Cable, Insight Communications, Advanced Cable Communications and Bright House.

As Makotek continues to grow, we remain committed to providing best-in-class Performance, Management and Innovation to each of our clients.