IBC Bank Company
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IBC Bank
IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. Today, it serves as the flagship bank of International Bancshares Corporation. We are currently at 187 facilities and 282 ATMs serving about 88 communities. At IBC Bank we make banking convenient for our customers by offering late and weekend hours at many of our locations. IBC Bank is pleased to announce its new engagement with J.D. Power, a global leader in consumer insights, data, analytics and advisory services that helps brands enhance and understand customer experience. J.D. Power has captured and interpreted the voice of the customer across many industries for almost 50 years. The company offers a full suite of branch service tracking, customer relationship studies, and benchmarking. In 2018, J.D. Power began to measure IBC Bank's customer satisfaction with the service quality provided across our branch network. Through this engagement, J.D. Power is periodically surveying all our customers in regards to your satisfaction with IBC Bank's products, branch quality and services, ATMs and online/mobile banking services.