Consumer Cellular Company

WHO IS CONSUMER CELLULAR?

Founded in Portland, Oregon in 1995, Consumer Cellular is a top-rated, privately held wireless carrier providing affordable, no-contract cellphones and service plans primarily to the 50 demographic. Currently, we have 2,300 employees, who serve over 4 million customers nationwide.

Consumer Cellular has been honored eleven consecutive years as one of the fastest-growing private businesses in the nation by Inc. Magazine, earning a spot on their prestigious “Top 5,000” list. Noted for providing a superb customer experience, Consumer Cellular has been ranked by J.D. Power as “#1 in Customer Service among Wireless Value MVNO’s, 11 Times in a Row.” We have also been an AARP provider for over 12 years, offering AARP members special discounts on monthly service.

DELIVERING UNMATCHED VALUE—AND SERVICE

Consumer Cellular has grown from humble beginnings as a small startup company in the Pacific Northwest to a respected national leader in the wireless industry by staying true to our core values of affordability backed by great service.

We were one of the first wireless companies to offer affordable cellphone service to a broad audience, and also one of the first to offer service with no contract. Our low-cost monthly plans offer everything from a light-use, talk-only plan to unlimited talk, text, and data, and customers can choose from a broad range of devices from user-friendly flip phones to flagship smartphones from Samsung and Apple.

UNRIVALED, AWARD-WINNING CUSTOMER SUPPORT

What truly sets us apart is our reputation for delivering the best customer service in the wireless industry. You can be proud knowing that you are part of a team that’s known for putting customers first! We’ve been recognized for our outstanding customer experience by J.D. Power, Consumer Reports, Newsweek, P.C. Magazine, and others.

A PLACE TO EARN, LEARN, AND GROW

Inside our doors, you’ll find friendly people and jobs with unlimited growth potential. We are 100% U.S. based, serving our nationwide customer base from state-of-the-art locations in Portland, OR; Redmond, OR; and Phoenix, AZ.

We maintain a casual, upbeat, and employee-friendly workplace. Join us and take part in our employee appreciation events, frequent department lunches, barbeques, and more. You may even want to become a regular on one of our company sports teams.

Consumer Cellular has been recognized as one of the “100 Best Companies to Work” for in the state of Oregon by Oregon Business Magazine, and by CareerBuilder as one of the "Top Companies to Work for in Arizona."

GREAT BENEFITS AND OPPORTUNITIES

Our working environment is dynamic, fun, and casual—but we’re laser-focused on providing our customers with professional, knowledgeable, and friendly support in every interaction.

To get there, we invest extensively in our employees with ongoing training, opportunities for advancement, and a terrific benefits package which includes:

Higher than industry-standard wages

Special deals on cellular service for employees

Actively promoting from within

On the job training and development

Tuition reimbursement program

One-on-one mentoring to help you reach goals

Rewarding top performers

WHERE WE WORK

Our corporate headquarters are in Scottsdale, Arizona. In addition to hosting two of our contact centers, you’ll find the company’s billing, IT, retail, marketing teams, product packing, shipping, a distribution center in Portland, Oregon.

Our Redmond, Oregon contact center opened in August 2012 and continues to flourish. Our first contact center in Phoenix, Arizona opened in 2010, and this area is rapidly growing and poised to become our largest employee community. We added additional contact centers in Phoenix in 2016 and 2019.

THE CONSUMER CELLULAR WAY

We view our success as an opportunity to add value to our communities. It’s a key component of our core values. We actively promote a corporate culture of caring and service, including a longstanding tradition of celebrating significant milestones by giving something back. For example, to celebrate our 25th anniversary, in 2020 Consumer Cellular donated $2.5 million to Toys for Tots.

As an employee, your involvement with local and national charities will be encouraged and supported. We’re proud to match your donations or volunteer time up to $500 per year.

Over the years, Consumer Cellular employees have volunteered countless hours to local food banks, blood drives, and other charitable events, as well as guiding the philanthropy efforts of Local Community Giving Committees at each of our corporate locations. In 2021 alone, we contributed over $160,000 through this program to a variety of worthy causes and organizations.