AskNicely Company

WHY YOU’LL LOVE WORKING HERE

AskNicely is award winning customer feedback software (built on the NPS framework), that helps front-line teams deliver the right experience to every customer, every time. We’re a venture backed SaaS startup that, in four short years, has thousands of customers globally, with a growing team in Portland, Oregon and Auckland, New Zealand. Our business is built (literally) on customer happiness (check out our reviews on G2 Crowd).

BRAND ESSENCE (WHAT WE STAND FOR)

-The Gift of Appreciation

-We believe that the best performance in people is motivated by positive feedback eg. Catching people doing things right.

-By making it easy for customers to provide feedback to a business about an experience (appreciation), and for businesses to recognise their people for delivering great experiences (appreciation)

VALUES (HOW WE BEHAVE)

-Simple. Never complicated, never too smart, we keep it simple. And humble. There are no egos here.

-Personal. It's only about people, not software. We are proud to put our personality on display and show character in our software.

-Curious. We don't have all the answers. We're seekers of the truth and how we'll evolve over time.

-Responsive. Now is always a right answer. We deliver fast results. And we remain hungry for more.

BE YOU

The core essence of AskNicely is "appreciation". It's what we stand for and a principle to guide what we do each day. We appreciate different backgrounds, different contributions, different points of view and, most importantly, each other. It's how we win, together. We check our egos at the door and approach our work with curiosity, because we don't have all the answers, but we learn fastest together and celebrate our wins along the way. You're awesome. We're hiring.